Privacy Policy

Privacy Policy - CLEANMOP

This Privacy Policy describes how CLEANMOP (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

  • Brand Name: CLEANMOP

  • Contact Email: cleanmop@gmail.com

  • Phone: +44 318 344 2908

  • Hosting Platform: Shopify

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

1.1. Information You Provide

We collect personal information directly from you, including:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.

  • Order Information: Items purchased and payment details (processed securely through Shopify's encrypted gateways).

1.2. Information Collected Automatically

When you access the Site, we automatically collect certain information about your device:

  • Device Information: Version of web browser, IP address, time zone, and cookie information.

  • Interaction Data: How you move through the Site, products you viewed, and search terms that led you to us.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

  • Processing payments and fulfilling your orders.

  • Arranging for shipping and providing you with invoices/order confirmations.

  • Communicating with you and screening our orders for potential risk or fraud.

  • Providing you with information or advertising relating to our products (where you have opted in).

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services, as described above:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Shipping Partners: To deliver your products.

  • Compliance with Laws: We may share your information to comply with applicable laws and regulations or to protect our rights.

4. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.

5. Your Rights

Depending on where you live, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate information.

  • Erasure: Request that we delete your personal data.

  • Opt-out: Unsubscribe from marketing emails at any time using the link at the bottom of our emails.

To exercise these rights, please contact us at cleanmop@gmail.com.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies to improve your browsing experience. You can control and manage cookies through your browser settings.

7. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact

For more information about our privacy practices, or if you have questions, please contact us:

  • Email: vetells@gmail.com

  • Phone: +44 318 344 2908